Mississauga, Ontario
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2.4
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Customer service
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Exchange, Refund and Cancellation Policy
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I have been dealing with Wag Jag for 2 months now for the same sale issue.I ordered from their perfume deal which offered a variety of styles

I placed my order of Eternity from Calvin Klein and ended up with a Vera Wang perfume even though the shipping order was correct

I contacted "Amanda" of Wag Jag who said the seller would send a return envelope so I could replace it.Never happened. I contacted again and then "Amanda" said the seller would replace the perfume and told me to keep the original one that I didn't want anyways.Still didn't happen and now Wag Jag hasn't returned my last 3 emails.This was to be a Christmas gift that now didnt happen.Not at all impressed by this poor service

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

I didn't like: Being ignored and lied to.

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