WagJag - Wag Jag Let Down

I have been dealing with Wag Jag for 2 months now for the same sale issue.I ordered from their perfume deal which offered a variety of styles

I placed my order of Eternity from Calvin Klein and ended up with a Vera Wang perfume even though the shipping order was correct

I contacted "Amanda" of Wag Jag who said the seller would send a return envelope so I could replace it.Never happened. I contacted again and then "Amanda" said the seller would replace the perfume and told me to keep the original one that I didn't want anyways.Still didn't happen and now Wag Jag hasn't returned my last 3 emails.This was to be a Christmas gift that now didnt happen.Not at all impressed by this poor service

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Being ignored and lied to

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Calvin Klein Eternity Aqua
Review category
review #758870 by

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